Energy-Storage.news proudly presents our sponsored webinar with TWAICE, ‘The gap between data and insights in BESS operations: findings from the 2026 BESS Pros Survey’.
The survey explores how grid-scale BESS organisations are tackling day-to-day operational realities: which challenges are most critical, where time is being spent, how teams structure O&M, and how the industry is approaching tools, dashboards, and data access.
TWAICE, a specialist in data analytics for BESS operation, recently published this year’s edition of its ‘BESS Pros Survey,’ gathering responses from more than a hundred industry professionals and experts.
This on-demand session spotlights key findings from the survey and translates them into practical takeaways for owners, operators, and teams responsible for performance, availability, safety, and revenue.
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TWAICE start by setting the context: what BESS teams say their top priorities and constraints are in 2026. Using survey insights, the speakers highlight the most common pain points across BESS challenges.
They also look at ‘friction factors’ that make operations harder—such as limited access to the right data, the lack of a single source of truth across multiple portals and dashboards, organisational disruption (turnover or ownership changes), internal cost constraints, and challenges in holding suppliers accountable to performance promises.
Next, they dive into what operators report as the most time-consuming activities—alarm and notification triage, incident investigation and root-cause analysis, stakeholder reporting, maintenance planning and prioritisation, and building/maintaining internal dashboards and data pipelines. We’ll connect these realities with how organisations structure O&M (in-house, LTSAs, third-party contractors), and how they assess supplier performance across reliability, support, accountability, and data transparency.
Finally, the webinar focuses on tools and data maturity: how many dashboards teams typically juggle, whether they own or have long-term access to BESS data, and how analytics are being handled. The session will close with a forward-looking discussion on what the market is prioritising next year—hiring/upskilling, augmentation planning, strengthening data infrastructure, tool integration, supplier selection, portfolio growth, and revenue development.
Speakers:
Lennart Hinrichs, Executive Vice President & General Manager Americas at TWAICE
Shawn Shaw, CEO and founder of clean energy industry strategic and technical advisory group, Camelot Energy
Moderator:
Andy Colthorpe, editor, Energy-Storage.news
See the webinar on YouTube below. You can also register to watch the webinar and get access to presentation slides from the on-demand section of our website, where you can also find all our other great Energy-Storage.news webinars.